VIGIL profiles player behaviour across 88 data points and 8 behavioural archetypes — surfacing advantage play, responsible gambling signals, and compliance risk. Single-click evidence package your team can stand behind.
VIGIL replaces manual observation notes and unstructured surveillance logs with a structured intelligence layer that turns raw observations into actionable, defensible assessments your compliance and legal teams can rely on.
Every assessment scores 88 discrete data points across game mechanics, session behaviour, financial pattern, and social indicators — structured the same way every time, regardless of which team member runs it.
Real-time identification of baccarat banker bias, confirmed basic strategy, sector bias, progressive bet ramping, and shuffle timing. Flags surface to the assessor with session context, not just a binary trigger.
Deposit acceleration, night session rate monitoring (>25% threshold), consecutive loss patterns, and at-risk composite scores are calculated automatically, giving your safer gambling team a structured early warning system.
Generates an 11-page PDF, timestamped, officer-attributed, locked with a unique reference ID. Once confirmed, the profile is immutable: the version that existed at confirmation time is the version on record.
Assessment logic is calibrated per game type: Roulette, Baccarat, Blackjack, Three-Card Poker, Ultimate Texas Hold'em, and Craps each have tailored indicators rather than a single generic framework applied across the floor.
Land-based (on-floor tablet or desktop), iGaming (REST API and webhook alerts into your existing platform), and omni-channel (unified player profiles across both environments with a single player record).
VIGIL classifies every player into one of eight evidence-based behavioural profiles, each with its own risk weighting, flag thresholds, and recommended team actions. The classification is a starting point for analysis, not a final verdict.
VIGIL supports three distinct deployment environments, each with its own integration path and player journey model.
On-floor assessment via tablet or surveillance workstation. Designed for casino surveillance, gaming, and cage teams.
Passive integration into your existing player lifecycle for iGaming operations.
Unified player profiles across land-based and iGaming — one record, one risk score, complete picture.
Book a walkthrough with the team — we'll show you how VIGIL fits your existing operation and compliance workflow.